Performance management in the public sector and
in non-profit organisations (NPOs) has been widely examined. Hybrid
organisation configurations, however, such as NPOs in collaboration with the
public sector, with a complex mix of stakeholders and organisational
characteristics, while studied, have not received the same degree of attention.
The utilisation of NPOs in collaboration with the public sector in the
provision of public services is on the increase; consequently, the implications
for performance management and performance management systems (PMS) in such
collaborative settings needs to be better understood. This paper explores the
available literature on performance management in NPO collaborative settings
over a twenty year period in order to gain a clearer understanding of the
theoretical frames and research approaches that have been utilised in research
to date. The paper discusses the merits and potential utility of the dominant
theoretical frames and research approaches employed to date and identifies
alternative approaches that might also be considered for future research.