Conference Publication Details
Mandatory Fields
Dempsey, M;Riedel, R;Kelly, M
ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: INNOVATIVE AND KNOWLEDGE-BASED PRODUCTION MANAGEMENT IN A GLOBAL-LOCAL WORLD, PT 1
Serious Play as a Method for Process Design
2014
January
Published
1
WOS: 1 ()
Optional Fields
395
As motivating and including people is a crucial aspect in any planning, design and change process there is always a need for appropriate methods and tools to support this. Lego Serious Play (LSP) is such a method which was developed to facilitate among others communication, creativity and shared mental models. In this paper the application of LSP is demonstrated for the case of re-designing a product development lifecycle process. With the case study we pursue a qualitative approach to seek for support that LSP is able to support team building and team decision processes, to avoid typical pitfalls of group-think which will finally lead to solutions of higher quality, to efficient processes and to satisfied participants.
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