Conference Publication Details
Mandatory Fields
MCHUGH, O.; CONBOY, K.; SCOTT, M.
16th Americas Conference on Information Systems (AMCIS)
Control in E-Government Projects - An Exploratory Study
2010
August
Published
1
()
Optional Fields
Electronic government IS Project management public sector control mechanisms outcome control behavior control clan control self-control
Lima, Peru
12-AUG-10
15-AUG-10
This study highlights a distinct lack of research on control in e-Government projects and provides a framework using control theory to address this. The paper draws on four exploratory case studies, highlighting a number of key issues regarding e-Government control. Unique features of the public sector are identified that strongly affect the environment in which e-Government teams operate.  In particular this paper finds the customer may provide an idiosyncratic influence on public sector teams, there is significant potential for disharmony arising from controls used by commercial organizations in the public sector, and great potential exists for control theory to contribute to more innovative practices in e-Government ISD. The main contribution of this paper is an identification of the gaps in the current body of knowledge regarding e-Government project control research.
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