Background: At the core of successful interdisciplinary
teamwork is information sharing. There is limited literature on the evaluation
of integrated care services in terms of information sharing between service
providers and families. This study explored the experiences of families,
professionals and managers of information sharing within an early intervention
service and aimed to identify the facilitators and challenges to this
information sharing process.
Methods: Data were collected qualitatively through 13
semi-structured interviews using the principles of grounded theory. The
participants included six families, four team professionals and three managers
who were all involved with an early intervention team in Ireland.
Results: Although perceptions varied across participants,
there was dissatisfaction with the early intervention. The participants
identified ad hoc and systemic facilitators; systemic barriers and
systemic gaps to the information sharing process. Although a framework and
guidelines were in place for information sharing, its implementation was
Conclusions: There is a need for greater family
participation in the information sharing process and for greater collaboration
between service providers and families in the area of early intervention. There
is a need for integrated, participatory and inclusive health care practices in
order to increase the person-centeredness of services.