Conference Publication Details
Mandatory Fields
Vera-Baquero, A,Colomo-Palacios, R,Molloy, O,Varajao, J,Cunha, M,BjornAndersen, N,Turner, R,Wijesekera, D,Martinho, R,Rijo, R
CENTERIS 2014 - CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS / PROJMAN 2014 - INTERNATIONAL CONFERENCE ON PROJECT MANAGEMENT / HCIST 2014 - INTERNATIONAL CONFERENCE ON HEALTH AND SOCIAL CARE INFORMATION SYSTEMS AND TECHNOLOGIES
Towards a process to guide Big Data based Decision Support Systems for Business Processes
2014
November
Published
1
WOS: 11 ()
Optional Fields
Business Process Improvement Business Performance Management Big Data Decision Support Systems
11
21
Process performance improvement initiatives generally require the application of both knowledge management techniques and analysis tools to assist business users in decision making. Decision support systems (DSS) are a valuable asset to measure process performance; however, they require a vast amount of process performance data in order to support a valuable analysis with highest precision and accuracy. Moreover, this analysis needs to be attained in a timely manner in order to respond quickly to non-compliant situations. Existing process performance improvement initiatives lack of the appropriate methods and tools to give full support to business users. Contrarily to this, they are focused on a purely methodology perspective. We introduce a Business Process Improvement methodology for overcoming this limitation by integrating process improvement with big data based DSSs. (C) 2014 The Authors. Published by Elsevier Ltd.
10.1016/j.protcy.2014.10.063
Grant Details
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